Compare Salesforce Service Cloud vs. QuickLaunch

COMPARE

Salesforce Service Cloud

VS

QuickLaunch

VS

VS

Mailbox Exchange Recovery

VS

VS

Tagboard

VS

VS

Netsuite OneWorld

VS

VS

Fetch

VS

Salesforce Service Cloud screenshot QuickLaunch screenshot Mailbox Exchange Recovery screenshot Tagboard screenshot Netsuite OneWorld screenshot Fetch screenshot
PRICING PAGE

SCORE

Our Score

9.3 ?

Our Score

8.8 ?

Our Score

8.2 ?

Our Score

8.5 ?

Our Score

8.8 ?

Our Score

8.0 ?

CUSTOMER SATISFACTION

CUSTOMER SATISFACTION

CUSTOMER SATISFACTION

97% ?

CUSTOMER SATISFACTION

98% ?

CUSTOMER SATISFACTION

95% ?

CUSTOMER SATISFACTION

99% ?

CUSTOMER SATISFACTION

100% ?

CUSTOMER SATISFACTION

100% ?

Price

Price

$25

$0.06

$399

$500

by quote

$9.95

PRICING MODEL

PRICING MODEL

Monthly payment Annual Subscription | Quote-based One-time payment Monthly payment Quote-based Monthly payment
FULL REVIEW

FULL REVIEW

OVERVIEW

OVERVIEW

Service Cloud customer service software gives you faster, smarter customer support.
QuickLaunch is a self-service Identity as a Service (IDaaS) application integration platform helping enterprises build a secure connection between their applications and devices.
Mailbox Exchange Recovery is a software tool that repairs corrupt Exchange Server Database (EDB) files and restores inaccessible mailboxes.
Tagboard an innovative software that allows businesses to aggregate multiple social media contents using hashtags.
A cloud-based on-demand platform developed to address real-time global business management and financial consolidation requirements.
Fetch is an on-the-go application for employees needing reimbursement for business expenses from their employers.
QUICK LINKS
FEATURES

FEATURES

Salesforce Service Cloud FEATURES

  • Goals, coaching, and rewards for teams
  • Dynamic Knowledgebase
  • Live Agent Web Chat
  • Contract & Entitlement Management
  • Workflow & Approval Automation
  • Agent & Team Collaboration
  • Social Integration
  • Web & Email Case Capture
  • APIs
  • Case Management (Auto-assignment, rules & queues)
  • CTI Integration
  • Asset Management & Product Tracking
  • Role Permissions
  • Customizable Reporting & Analytics
  • Multi-Lingual
  • Customizable Agent Console
  • Mobile
  • Self-Service Community

QuickLaunch FEATURES

Single Sign-On
  • Self-Service
  • Inbuilt App Suite
  • Powerful Reporting and Analytics
  • Role-Based Access Control
Password Manager
  • Password Recovery
  • Expiry Notifications
  • Security Questions
  • Recovery by Email/Phone
Multi-Factor Authentication
  • Role-based Authentication
  • Custom Challenge Questions
  • Fingerprint Authentication
Identity Provider
  • Federation Support
  • Directory Integration
  • Secure Authentication
  • Provisioning & Deprovisioning
Mobility
  • Branded App
  • Mobile Single Sign-on
  • 200+ pre-integrations
  • Anytime/Anywhere Access

Mailbox Exchange Recovery FEATURES

  • Corrupt Exchange Server recovery
  • Exports recovered files to live Exchange mailbox
  • Recovers accidentally deleted mailboxes
  • Search particular mails from scanned EDB
  • Selective Mailbox Exchange recovery
  • Saves recovered mailbox in PST format
  • Provides preview of the user mailboxes
  • Save and load scan information
  • Generates log report of entire recovery process
  • Widely compatible

Tagboard FEATURES

  • Social advertising
  • Social media metrics
  • Social media Integration
  • Automatic notification
  • Real time notifications
  • Social network monitoring

Netsuite OneWorld FEATURES

  • Global Accounting/ERP
  • Global CRM
  • Global Ecommerce
  • Global Services Resource Planning (SRP)
  • Global Business Intelligence

Fetch FEATURES

  • Mobile Apps for Employees
  • Customizable expense categories
  • Fast Reimbursement Processing
  • Customizable Approval and Payment Flows
  • Dedicated Customer Support
  • Reporting For Accountant and Bookkeeper
PROMINENT CUSTOMERS

PROMINENT CUSTOMERS

Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo EVC Ventures, NM State University, Calhoun Community College AyurVAID, CivicPlus, Cordicate IT, High Point Solutions
CUSTOMER TYPES

CUSTOMER TYPES

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business Large Enterprises | Medium Business Small Business | Medium Business
LANGUAGES SUPPORTED

LANGUAGES SUPPORTED

English English English, China, Germany, India, Japan English English English
SUPPORT TYPES

SUPPORT TYPES

Phone
Ticket Training
Phone Live Support
Ticket Training
Phone Live Support
Ticket
Live Support
Phone
Training
Phone Live Support
Ticket Training
CONTACT PHONE

CONTACT PHONE

+1-800-667-6389 +1-844-752-8624 +1-877-778-6087 1-877-638-7848 +1-866-247-9223
CONTACT EMAIL

CONTACT EMAIL

info@quicklaunchsso.com support@stellarinfo.com support@tagboard.com info@netsuite.com help@fetchmoney.com
COMPANY'S ADDRESS

COMPANY'S ADDRESS

The Landmark at One Market, Suite 300
San Francisco, CA 94105
USA
125 S Clark, 17th Floor
Chicago, Illinois 60603
USA
Stellar Data Recovery Inc.,
48 Bridge Street Metuchen,
New Jersey 08840, United States
2955 Campus Drive, Suite 100
San Mateo, CA 94403-2511
201 W Main Street, Suite 200
Durham, NC 27701
USA
PRICING DETAILS

PRICING DETAILS

Lightning Essentials – $25/user per month (billed annually)

  • Chatter
  • Salesforce Mobile App
  • Files
  • Topics and Recommendations
  • Case Auto-Assignment
  • Web and Email Case Capture
  • Case Email Auto-Response
  • Case Escalation Rules and Queues
  • 1 Service Console App
  • Omni-Channel Routing (Basic)
  • Omni-Channel Supervisor
  • Lead-Contact Account Management
  • Social Customer Service Starter Pack
  • Work Order Management
  • Asset Management and Product Tracking
  • Customizable Reports and Dashboards
  • Opportunity Tracking
  • Track key details about every deal
  • Task Management, Activity Feed
  • Email Integration with Outlook
  • Google Apps Integration
  • Custom Profiles and Page Layouts
  • Lightning App Builder
  • AppExchange App Integration
  • Email Templates
  • Data Storage Per User
  • File Storage Per User
  • Standard Success Plan
  • Online Case Submission (Two-Day Response)

Lightning Professional – $75/user per month (billed annually)

  • All Essentails features, plus:
  • Omni-Channel Supervisor
  • Case Milestone Tracker
  • CTI Integration
  • Orders Management
  • Service Contracts and Entitlements
  • Work Order Management
  • Asset Management and Product Tracking
  • 5 Process Builder (Processes Per Org)
  • Unlimited Custom Applications
  • 3 Record Types (Per Object)
  • 2 Roles and Permissions

Lightning Enterprise – $150/user per month (billed annually)

  • All Professional features, plus:
  • Salesforce Identity
  • Workflow and Approval Automation
  • Offline Access
  • Web Services API
  • 1 Partial Sandbox

Lightning Unlimited – $300/user per month (billed annually)

  • All Enterprise features, plus:
  • Knowledge (Read-Write)
  • Snap-Ins for Live Agent Chat
  • Developer Pro Sandbox
  • 1 Full Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

QuickLaunch offers five SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Single Sign-On – $1.2/user/year

  • Self-Service
  • Inbuilt App Suite
  • Powerful Reporting and Analytics
  • Role-Based Access Control

Password Manager – $0.6/user/year

  • Password Recovery
  • Expiry Notifications
  • Security Questions
  • Recovery by Email/Phone

Multi-Factor Authentication – $0.8/user/year

  • Role-based Authentication
  • Custom Challenge Questions
  • Fingerprint Authentication

Identity Provider – $0.6/user/year

  • Federation Support
  • Directory Integration
  • Secure Authentication
  • Provisioning & Deprovisioning

Mobility – By quote

  • Branded App
  • Mobile Single Sign-on
  • 200+ pre-integrations
  • Anytime/Anywhere Access

The available enterprise pricing plans are as follows:

  • Corporate – $399
  • Technician – $599
  • Toolkit – $999

Tagboard offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Starter – $500/event

  • Real time delivery
  • Comprehensive social dashboard
  • 1 to 4 Social feeds
  • Access to Facebook
  • Access to Twitter
  • Access to Instagram
  • Content Management and safe social moderation
  • 1Tagboard display

Premium – $1250/event

  • Everything in Starter plan plus
  • 5 to 10 Social feeds
  • Access to Facebook live
  • Access to periscope
  • 2 to 3 Tagboard display
  • Live social post display
  • 1 presentation builder

Ultimate – $2500/event

  • Everything in premium plan
  • 10+ social feeds
  • capture consent
  • 3+ Tagboards display
  • Heat map social data display
  • Hashtag battle social data display

NetSuite Oneworld does not provide pricing information on their page. Contact them directly to discuss pricing details.

Fetch offers a single enterprise pricing plan for all users. Here are the details:

Team – $9.95/user/month

  • Mobile Apps for Employees
  • Customizable expense categories
  • Fast Reimbursement Processing
  • Customizable Approval and Payment Flows
  • Dedicated Customer Support
  • Reporting For Accountant and Bookkeeper
PRICING PAGE

PRICING PAGE

Learn more about Salesforce Service Cloud pricing Learn more about QuickLaunch pricing Learn more about Mailbox Exchange Recovery pricing Learn more about Tagboard pricing Learn more about Netsuite OneWorld pricing Learn more about Fetch pricing
INTEGRATIONS

INTEGRATIONS

Salesforce Service Cloud supports integrations with the following business systems and applications:

  • Planyo
  • SumTotal Maestro
  • SmarterU LMS
  • Freshdesk
  • FinancialForce HCM
  • InGenius
  • Fathom Voice
  • ExpertusOne
  • Desk.com
  • Vocalcom
  • Intuit QuickBase
  • FinancialForce Accounting
  • SightCall
  • Five9
  • Radian6

QuickLaunch integrates with a large number of business systems and applications. Here are some of them:

  • Banner
  • Canvas
  • Moodle
  • G Suite
  • Office 365
  • Salesforce
  • Zendesk
  • ADP
  • Box

No information available

No information available.

  • NetSuite Inventory Management
  • Oracle Fusion Financial Management
  • NetSuite CRM+
  • TubeMogul
  • SuiteCloud Connect
  • Pardot
  • Cazoomi
  • Bill.com

No information available.

DEVICES SUPPORTED

DEVICES SUPPORTED

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Web-based
Windows
Mac
Web-based
Windows Mobile
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
PRODUCT COMPARISONS

PRODUCT COMPARISONS

Compare with HP Service Anywhere
Compare with AMPRO Software
Compare with ManageEngine ServiceDesk
Compare with LiveHelpNow
Compare with PhoneWagon
Compare with AJ Help Desk
Compare with Cayzu
Compare with Zendesk
Compare with Mila
Compare with Orchard Collaboration
Compare with Google App Engine
Compare with AuditBOT SAP License Saver
Compare with DB Rover
Compare with Flexera Software
Compare with Motadata
Compare with SpamTitan
Compare with Appery.io
Compare with SaferPass
Compare with SOTI MobiControl
Compare with Acunote
Compare with StarfishETL
Compare with Avira Antivirus Server
Compare with UXRecord
Compare with Applozic
Compare with Olark
Compare with WhiteSource
Compare with Trac
Compare with Balabit Shell Control Box
Compare with Mule ESB
Compare with Black Duck Hub
Compare with Sendible
Compare with Grade.us
Compare with Digimind Social
Compare with Sociamonials
Compare with Brand24
Compare with PowerReviews
Compare with ReviewTrackers
Compare with Social Aider
Compare with Beacon
Compare with Driftrock
Compare with QuickBooks Enterprise
Compare with SignEasy
Compare with Onspring Audit Software
Compare with MyPayrollHR
Compare with MasterControl Audit
Compare with Basware
Compare with TaxRaahi TDS
Compare with TRIMIT Fashion
Compare with Penny Inc
Compare with ERPNext
Compare with Teamleader
Compare with ADSS Signing Server
Compare with PaymentEvolution
Compare with Brightpearl
Compare with ALTO Exchange
Compare with OnPay
Compare with Rubberstamp.io
Compare with BeeBills
Compare with ZeroERP Education
Compare with BizAutomation Cloud ERP
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified